https://www.cityrides.co.in/ is a website owned and operated by CAFERIDES a Company duly registered and incorporated under the Companies Act, 1956, whose address is at #34/381, Edappally P.O, Padivattom, Kochi – 682024, Kerala, India.
https://www.cityrides.co.in/ (the website) is a place where you can take on rent motor bikes. For you to rent the bike you need to sign up first. For Indian Customers register by providing full name, phone number, email, password, contact number and for Foreigners by providing full name, phone number, email, password, contact number, pincode and Nationality.
The information contained in this website and the information collected by using/ login and or accessing this website are stored at a secured server managed and owned by Amazon Web Services. It is stated by the server service provider that they have all the best security practices required for the server. The security and privacy practices of the server operator can be known from http://aws.amazon.com/privacy/. https://www.cityrides.co.in/ is not giving any warranties regarding the policies or practices of the server operator. Certain of such collected information are stored in CITYRIDES computers for processing your vehicle hire request, accounting and other operational purposes.
Collection of Information
For log in to the site and by hiring the vehicles, you may have to login by giving following details a) Email address b) Phone number c) Full name d) Password . For transacting business through this website you are required to provide the following information a) Email address b) Phone number c) Full name d) Driving license e) Address ID . While using the vehicle on rent, our system collect the following data: driving license, address ID, work email address, GPS location of the bike, passport, and images of the customer. Some of these information are personally identifiable information and is collected for the purpose of verification of identity of the user and ensure due compliances. We use these information to monitor the usage of our websites and also whatever necessary for our business.
Information collected from third party: We may collect your personal information as well as other information from third parties like business partners, contractors etc. and add the same to our account information.
Use and Sharing of Information:
We do not share, sell, trade or rent your personal information to third parties for unknown reasons. We retain complete anonymity while in all analytics and none of the personally sensitive information is used, except in a limited set of circumstances (e.g. if we are asked by a Court of law to produce the same or if a government agency demands that data). We safeguard your email addresses. We don't sell the email addresses provided by you and we use them only as directed by you and in accordance with this policy.
https://www.cityrides.co.in/ collects and uses your information to provide you better customer experience and also in the administration of our business to administer this service, provide better customer service, personalize the https://www.cityrides.co.in/ services for you, enable your access to use https://www.cityrides.co.in/ services, publish information about you on https://www.cityrides.co.in/ to keep you informed or update you on various products and services available from https://www.cityrides.co.in/ and its partner entities, send you statements and invoices, collect payments from you, send you marketing communications, to send you mails or contact you for various customer satisfaction surveys, market research, promotional activities or in connection with certain transactions, make communications necessary to notify you regarding various security, privacy, and administrative issues, to respond to your queries, send you information that may be of interest to you, share this information with products and services made available through https://www.cityrides.co.in/ to respond to any of your legitimate claim, or to address you our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of https://www.cityrides.co.in/ product or service, conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services.
Where https://www.cityrides.co.in/ discloses your personal information to any third party for any purpose mentioned above, such third parties be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified above, https://www.cityrides.co.in/ may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Information that we share:
We are committed in protecting the privacy and security of your information. We shall not sell or lend your personal information to third parties other than for the purposes mentioned above...
We also share your personal information as described below:
● Requirement under law: We release your personal information to third parties under following circumstances:
● To comply with the law, legal process or an enforceable governmental request.
Our commitment to data security:
We recognize that your privacy is important to you, and therefore we endeavor to keep your personal information confidential. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Our server provider has assured complete security despite so there are possibilities of data breach. At the same time assuring our best effort to protect data, we do not represent, warrant, or guarantee that your personal information will be protected against unauthorized access, loss, misuse, or alterations, and do not accept any liability for the security of the personal information submitted to us nor for your or third parties' use or misuse of personal information.
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected through its life cycle in our infrastructure. Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary.
Please email if you no longer wish to receive any information from us.
● By email to Us
● By post to #34/381, Edappally P.O, Padivattom, Kochi – 682024, Kerala, India.
https://www.cityrides.co.in/ has appointed its senior executive director as the grievance officer to redress complaints relating to privacy. If you have any grievances against https://www.cityrides.co.in/ privacy practices, or you apprehend that your privacy is compromised at https://www.cityrides.co.in/, then please address your complaint/ concerns to our senior executive director. We assure, we shall pro-actively address your concerns.
All disputes between you and us in this regard are subject to exclusive jurisdiction of Kerala courts.
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